Shipping Policy

Operating Time: Monday to Friday

Processing Time: Package and ship your order within 3 – 5 days. If there is a significant delay in shipping, we will notify you via email if your processing time exceeds 5 days.

Shipping costs:
We offer FREE SHIPPING to all our customers. You can order as many items as you want and you’ll never have to pay for shipping fee.

Transit Times:

• 3-5 days for Malaysia shipping
• 10-12 days for International Shipping

Shipping time for missing orders/change in shipping address?
Orders are missing products or change shipping address. We will process takes 2 – 4 days

• 10-12 days for Malaysia shipping
• 10-25 days for International Shipping

About Late Deliveries
Most packages are delivered on time. In rare occasions, orders show up after the estimated delivery date.

Possible Reasons for Delay:

– International customs clearance
– Incorrect shipping address
– Harsh weather conditions
– Lack of number of apartments, buildings, floors or apartments

When delivery is later than expected, please notify us via email: support@getgoalrilla.com. We will resolve it for you in 2 days

Track your package
After an order has been shipped, you will receive an email with the tracking number from the shipping company.

Any questions related to shipping please contact us by email: support@getgoalrilla.com

Contact Information