Shipping Policy

Operating Time: Monday to Friday

Processing Time: Package and ship your order within 3 – 5 days. If there is a significant delay in shipping, we will notify you via email if your processing time exceeds 5 days.

Shipping costs:
We offer Free Shipping to all our customers. You can order as many items as you want and you’ll never have to pay for shipping fee.

Transit Times:

• 3-5 days for Malaysia shipping
• 10-12 days for International Shipping

Shipping time for missing orders/change in shipping address?
Orders are missing products or change shipping address. We will process takes 2 – 4 days

• 10-12 days for Malaysia shipping
• 10-25 days for International Shipping

About Late Deliveries
Most packages are delivered on time. In rare occasions, orders show up after the estimated delivery date.

Possible Reasons for Delay:

– International customs clearance
– Incorrect shipping address
– Harsh weather conditions
– Lack of number of apartments, buildings, floors or apartments

When delivery is later than expected, please notify us via email: support@getgoalrilla.com. We will resolve it for you in 2 days

Track your package
After an order has been shipped, you will receive an email with the tracking number from the shipping company.